Generally we will prepare & courier your item on the next day of received order via online. For orders from:

West Malaysia: Estimated 2 - 4 days 

East Malaysia: Estimated 7 - 12 days

We aimed to provide the best shopping experience & valued our customers.

We always make sure the products is in good shape & wrap well before we courier it. However, the products go through 3rd party & handled by numerous peoples before reaching your hand, if so it happens that the boxes was opened or damage, please do the following as proof & allowed us to do the further investigation for the exchange process.

1. DO NOT OPEN the box. Snap a picture of the condition of the box.

2. Now open up the box & check the item.

3. Contact us by email the receipt & the pictures of proof.

Last, kindly allow 7 working days to investigate & the exchange / refund process. 

Kindly refer below for our courier partner & delivery charges:

1. SKYNET : RM 8.00 

2. J&T : RM 8.00

Return Address:

No. 3, Jalan Gajah, 28300 Triang, Pahang.

我们的团队将在收到订单(在线)的第二天准备和快递您的物品。 对于来自以下的订单：

西马: 预计 2 - 4 天

东马: 预计 7 - 12 天

我们的团队将会提供优质的购物体验并重视我们的每位客户。 
我们始终确保产品处于良好状态并在我们快递之前包装好。注意，产品在到达您的手中之前经过了第三方和许多人的处理，如果发现盒子被打开或损坏，请做以下证明并让我们为交换过程做进一步的查。   

 1. 不要打开盒子，请拍下盒子的状况照片。

 2. 马上打开盒子并检查项目。              

 3. 通过电子邮件联系我们收据和证明图片。

最后，请允许 7 个工作日来调查和交换/退款过程。

退货地址：

No. 3, Jalan Gajah, 28300 Triang, Pahang.